# Conversational Analytics

_AI observability out of the box_

The essential analytics for AI-native production. Track intent, usage, token spend, latency, and behavioral gaps to govern AI across every interaction.

## Read what your users actually want

Clicks whisper. Prompts yell. Conversational Analytics turns every interaction into a signal — what users asked for, what the agent did, and whether the outcome matched.

- **Action insights** — measure actions, costs, and trends
- **Intent & resolution** — improve intent capture, quality, and resolution
- **Cost, latency, quality** — govern AI across every interaction, attributed down to the action

AI observability out of the box, so you can see and tune cost, latency, and quality instead of being surprised at the end of the quarter. Unresolved prompts become a labeled demand signal that sharpens what you build next.